At VitalLink MedTrans Group LLC, our mission is to provide safe, compassionate, and reliable non-emergency medical transportation that supports every client's health, dignity, and independence. We are committed to ensuring that transportation is never a barrier to essential care by delivering exceptional service, timely coordination, and personalized support on every trip.
About Our Company
We are a professional non-emergency medical transportation provider serving our community with reliable and attentive service. Our team is experienced in handling a variety of transportation needs with care and precision. We focus on ensuring every ride is handled smoothly and efficiently.
Our Vision
We envision a community where every individual has seamless access to the care they need. Our goal is to set the standard for dependable and compassionate non-emergency medical transportation. Through attentive service and thoughtful support, we aim to make every journey safe, comfortable, and dignified.
At VitalLink MedTrans Group LLC, we proudly serve individuals and organizations that depend on safe, reliable, and compassionate non-emergency medical transportation. Our services are designed to support:
Seniors & Older Adults
Those who need dependable transportation to medical appointments, therapy, or daily essential care.
Individuals with Disabilities
Clients using wheelchairs, walkers, canes, or other mobility devices who require secure and accessible transportation.
Patients With Ongoing Medical Needs
Including dialysis, chemotherapy, physical therapy, rehabilitation, and recurring medical visits.
Bedridden or Limited-Mobility Clients
Individuals who require stretcher transport or full assistance from bedside to destination.
Families & Caregivers
Loved ones seeking trustworthy, safe transportation for aging parents or relatives who need medical support.
Hospitals, Clinics & Medical Facilities
We work with healthcare providers to support patient discharge, follow-up appointments, and coordination of care.
Assisted Living & Nursing Homes
Facilities needing reliable transport solutions for residents’ appointments and transfers.
Private-Pay Clients
Individuals who prefer flexible, premium transportation options scheduled on their own terms.
Core Values
Safety
We follow the highest safety standards, ensuring every ride is secure, comfortable, and professionally handled.
Compassion
We treat every client with patience, empathy, and respect — understanding that many rely on us during vulnerable moments.
Reliability
We value punctuality, consistency, and commitment. Clients and healthcare partners can count on us to be there, every time.
Professionalism
From our drivers to our administrative staff, we maintain excellence in communication, conduct, and customer service.
Integrity
We operate with honesty, transparency, and accountability in every interaction and decision.
Service Excellence
We continuously improve our operations, training, and client care to deliver the highest standard of NEMT service.
Community Commitment
We exist to serve our community and to improve access to care for seniors, individuals with disabilities, and those who need us most.
